Neerkart Seller Terms and Conditions

Last Updated: [2024/09/10]

Welcome to Neerkart, a platform designed to connect sellers and buyers for the sale of high-quality products. By registering as a seller on Neerkart, you agree to the following terms and conditions. Please read them carefully.

1. Registration and Account

1.1 Eligibility: To sell on Neerkart, you must be at least 18 years old and legally authorized to enter into binding contracts.

1.2 Account Creation: Sellers must provide accurate and complete information during the registration process. This includes your business name, contact information, payment details, and any necessary tax identification numbers.

1.3 Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for any activity that occurs under your account. Please notify us immediately of any unauthorized access or breach of security.

2. Product Listings and Pricing

2.1 Product Accuracy: Sellers must ensure that all product listings are accurate, complete, and compliant with applicable laws and regulations. Misleading or fraudulent listings are strictly prohibited.

2.2 Pricing: Sellers are responsible for setting product prices. Neerkart may recommend competitive pricing strategies, but it is ultimately the seller's decision. All prices must include applicable taxes and comply with local regulations.

2.3 Prohibited Items: The sale of illegal, counterfeit, or restricted products is strictly forbidden. Neerkart reserves the right to remove listings that violate our policies.

3. Order Fulfillment and Shipping

3.1 Order Processing: Sellers must fulfill orders in a timely manner, ensuring that products are shipped within the specified handling time. Delays in shipping or failure to fulfill orders may result in penalties or account suspension.

3.2 Shipping Responsibility: Sellers are responsible for packaging, shipping, and ensuring products reach the buyer in good condition. Neerkart recommends using reliable shipping services to maintain customer satisfaction.

3.3 Delivery Time: Neerkart emphasizes 24-hour delivery service. Sellers must work towards ensuring that orders are delivered within this timeframe whenever possible.

4. Returns and Refunds

4.1 Return Policy: Sellers must provide a clear return and refund policy that complies with Neerkart’s standards. Buyers should be able to return defective or unsatisfactory products within the stated return window.

4.2 Refund Process: If a product is returned, sellers are responsible for issuing refunds promptly after receiving the returned product and ensuring it meets return policy guidelines.

5. Payment and Fees

5.1 Seller Fees: Neerkart charges a commission for each product sold on the platform. The applicable commission rate and payment terms will be communicated to you during the registration process.

5.2 Payout Schedule: Seller payments will be processed and transferred to your designated bank account according to the payout schedule. Neerkart may withhold payments if there are pending issues or disputes.

6. Seller Performance and Conduct

6.1 Performance Metrics: Neerkart monitors seller performance based on factors such as order fulfillment rate, customer satisfaction, and return rates. Sellers who consistently underperform may face penalties, including account suspension.

6.2 Prohibited Conduct: Sellers must refrain from engaging in activities that harm the reputation of Neerkart or its users. This includes manipulating reviews, harassing buyers, or attempting to conduct sales outside of the platform.

7. Intellectual Property

7.1 Ownership: Sellers must ensure that they have the right to sell the products listed on Neerkart and that their product descriptions, images, and other materials do not infringe on third-party intellectual property rights.

7.2 License to Use: By listing products on Neerkart, sellers grant Neerkart a non-exclusive, worldwide license to use, display, and promote their products.

8. Suspension and Termination

8.1 Suspension: Neerkart reserves the right to suspend or terminate seller accounts for violations of these terms, including but not limited to fraud, non-compliance with shipping and return policies, or poor performance.

8.2 Termination by Seller: Sellers may choose to close their Neerkart account at any time by providing notice. However, any outstanding obligations must be fulfilled before termination.

9. Dispute Resolution

9.1 Dispute Handling: In the event of a dispute between sellers and buyers, Neerkart will act as a mediator. Both parties are expected to cooperate and provide necessary documentation to resolve the dispute.

9.2 Binding Arbitration: Any disputes arising from these terms that cannot be resolved amicably will be subject to binding arbitration, as per the laws of [Insert Jurisdiction].

10. Modification of Terms

Neerkart reserves the right to modify these terms at any time. Sellers will be notified of any changes via email or a platform notification. Continued use of the platform after such modifications constitutes acceptance of the revised terms.

11. Governing Law

These terms are governed by and construed in accordance with the laws of [Insert Jurisdiction].

By registering as a seller on Neerkart, you acknowledge that you have read, understood, and agree to these Seller Terms and Conditions.