Neerkart Seller Privacy Policy

Effective Date: [2024/08/10]
Last Updated: [2024/08/10]

At Neerkart, we value the privacy of our sellers and are committed to protecting the information you entrust to us. This Seller Privacy Policy explains how we collect, use, store, and protect your personal and business information. By becoming a seller on Neerkart, you agree to the practices described below.

1. Information We Collect and Why We Collect It

We collect only the information necessary to provide you with a seamless selling experience and to ensure compliance with legal obligations. Here’s what we collect and how we use it:

• Personal Information: Includes your name, email address, phone number, and postal address. This is essential for communication, identity verification, and ensuring your account security.
• Business Information: Your business name, registration information, and tax identification numbers are required to ensure transparency for buyers and to comply with legal regulations.
• Payment and Financial Information: This includes bank account details and transaction histories, enabling us to process your payments securely and track your sales performance.
• Technical and Device Information: Your IP address, device type, browser information, and site activity help us enhance the platform experience and prevent fraud or unauthorized activities.

2. How We Use Your Information

We use your data responsibly and for the following key purposes:

• To Provide Our Services: Your personal and business information allows us to enable product listings, manage orders, process payments, and offer customer support.
• To Enhance Seller Experience: Data like usage patterns, preferences, and site interactions help us tailor the platform to meet your specific business needs, improving your selling performance.
• To Ensure Compliance and Security: Your information is used to comply with legal obligations, maintain security, and prevent fraud or malicious activity on the platform.
• For Communication: We use your contact information to keep you updated on orders, payments, policy changes, and promotions relevant to your business.

3. Information Sharing: When and Why We Share Data

At Neerkart, we believe in keeping your data private unless it's necessary to share it with trusted parties to provide services. Here’s how your information may be shared:

• With Buyers: We only share the essential information (e.g., business name, contact information) necessary for fulfilling orders and ensuring smooth communication between sellers and buyers.
• With Service Providers: We collaborate with payment processors, logistics providers, and other third-party services who assist in delivering your products, processing payments, and providing customer support.
• Legal Requirements: We may disclose your information in response to legal requests such as subpoenas or in connection with legal disputes where required by law.
• In Case of Business Transactions: In the event of a merger, acquisition, or sale of Neerkart, your information may be transferred to the new entity as part of the business transaction.

4. Protecting Your Information: Our Commitment to Security

We use state-of-the-art security measures to ensure that your information is kept safe from unauthorized access, alteration, and disclosure. Our security practices include:

• Encryption: Your sensitive information, such as payment details, is encrypted during transmission and storage.
• Access Controls: Only authorized personnel have access to your data, and they are required to adhere to strict confidentiality agreements.
• Monitoring and Auditing: We regularly monitor our systems for potential vulnerabilities and conduct audits to ensure your data is protected.

Despite our best efforts, no online system is entirely secure. We encourage you to use strong passwords and maintain control of your account information.

5. Your Rights and Choices

We believe in giving sellers control over their data. Here are your options:

• Access and Correction: You can view, edit, or delete your personal information through your seller account dashboard at any time.
• Opt-Out of Marketing: You can choose to stop receiving promotional emails by following the unsubscribe instructions in our communications.
• Account Closure: You may request to close your seller account at any time, and we will remove or anonymize your data as required by law or for legitimate business purposes (e.g., financial record-keeping).

6. Cookies and Tracking Technologies

Neerkart uses cookies and similar technologies to personalize your experience and improve the efficiency of the platform. These small data files help us:

• Track site usage and performance for analysis and improvement.
• Save your preferences and provide tailored content and advertisements. You can adjust your cookie settings via your browser, but doing so may limit certain features of the platform.

7. How Long We Keep Your Data

We retain your personal and business information only as long as necessary to provide our services, meet legal obligations, and resolve disputes. After this, we securely dispose of or anonymize your data in accordance with industry standards.\

8. Commitment to Transparency

We believe in building trust through transparency. You will be notified of any significant changes to this policy via email or through your seller dashboard. Continued use of the Neerkart platform after such updates means you agree to the updated policy.

9. Children’s Privacy

Neerkart is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we become aware of such data, we will take steps to delete it.

10. Contact Us

If you have questions about this Seller Privacy Policy or how Neerkart handles your information, feel free to contact us at:

Neerkart Privacy Team
Email: [support@neerkart.com]
Phone: [+977-9767713867]

By using Neerkart’s platform, you acknowledge and agree to the practices outlined in this Seller Privacy Policy.