At Neerkart, we ensure that our vendors receive their payments on time and with complete transparency. The payment cycle for vendors works as follows:

• Weekly Payouts: Vendors will receive payments on a weekly basis. All orders completed by Sunday night will be included in the next payment cycle, and the payout will be processed by Friday.

• Order Completion: Once an order is marked as delivered and the return period has ended, the payment for that order is processed.

• Payment Notification: Vendors will receive notifications via email or dashboard regarding their payment details, including the payout amount and any deductions.

• Early Withdrawal: Vendors also have the option for early payout requests, subject to certain conditions.

To maintain smooth operations and provide high-quality services to both vendors and customers, Neerkart charges the following fees:

a. Commission Fee:

• Neerkart takes a small commission on every successful sale made through the platform.
• The commission percentage varies depending on the product category. It generally ranges between 5% to 15%.

b. Payment Gateway Fee:

• This fee covers the cost of processing payments made by customers through various payment methods (credit/debit cards, UPI, wallets).
• Generally, this fee is around 2% of the total transaction amount.

c. Fulfillment Fee (if using Neerkart logistics):

• If vendors use Neerkart’s logistics for delivery, a fulfillment fee is charged to cover the cost of shipping and handling.
• It is based on the size, weight of the product, and the delivery destination.

d. Listing Fee (Optional):

• Neerkart offers premium listing services where vendors can pay to feature their products prominently for better visibility.
• This fee is optional and varies depending on the listing type (e.g., featured products, homepage placement).

e. Return Handling Fee:

• If a product is returned by the customer, a small handling fee is charged to cover return logistics and processing.
• A fixed amount per returned product.

f. Storage Fee (for warehousing services):

• Vendors who use Neerkart’s warehousing services will be charged based on the space their products occupy in storage.
• This is a monthly charge based on cubic meters used.

Gross Margin helps vendors understand their profitability on Neerkart. It shows how much profit they are making after deducting costs associated with selling their products.