Return & Refund Policy – NeerKart

At NeerKart, customer satisfaction is very important to us. If you are not satisfied with your purchase, you may request a return according to the following policy.

1. Return Eligibility

Customers can request a return within 3 days of receiving the product.
To be eligible for a return, the product must:

• Be in its original condition

• Include original packaging, tags, and accessories

• Not be used, damaged, or altered by the customer

Return requests made after 3 days of delivery may not be accepted.

2. Refund Policy

Once the returned product is received and inspected, NeerKart will process a full refund for the product value.

However, return shipping charges will be deducted from the refund amount.

Refunds will be processed through the original payment method or another suitable payment option depending on the situation.

3. Valid Reasons for Return

Customers may request a return if:

• The product received is damaged or defective

• The product is incorrect or different from the order

• The product does not match the description shown on the platform

4. Return Process

To request a return, customers should follow these steps:

1. Contact NeerKart customer support within 3 days of delivery.

2. Provide your order number and reason for return.

3. Our support team will guide you through the return process.

4. Once the product is received and verified, the refund will be processed.

5. Non-Returnable Items

Certain products may not be eligible for return due to hygiene or safety reasons, such as:

• Personal care items

• Used products

• Items damaged by the customer

6. Contact Support

If you have any questions about returns or refunds, please contact us:

NeerKart Customer Support
???? Email: support@neerkart.com
???? Phone: +977-9767713867
???? Website: www.neerkart.com